Region

Europe

Brit companies set to increase ITO adoption

A survey of more than 230 of highest spending UK businesses on IT by Whitelane Research revealed that more than a third of those businesses are planning to increase the amount of IT outsourcing they do. "The results show that 37% of participat...

Mauritius Hits The Right BPO Chords

By Simon Vella Mauritius aspires to position itself as the true BPO gateway to Africa due to to its strategic location in the middle of Indian Ocean, says Ken Poonoosamy – the Managing Director of the Board of Investment (BO...

Poznań, 17 April 2013

What to do to stay on the top? “Invest In Poznań. Development perspectives for the capital of Wielkopolska” conference. Another “Prospects in Poland” investment seminar took place in Poznań, where representatives...

13th Annual European Shared Services & Outsourcing Week

21-24 May 2013 Prague Congress Centre Czech Republic www.ssoweek.com The European Shared Services & Outsourcing Week is the flagship conference and networking platform dedicated to the shared services and outsou...

Investment and Innovation as a Chance for Regions development. Challenges and Prognosis for Dabrowa Basin

Dąbrowa Basin is a dynamically developing part of the Silesian Agglomeration of Cities. Its cultural and economic diversity goes in line with its openness to innovation and favourable attitude of local authorities towards investment, which contri...

Gliwice – Logistics Leader in Silesia

“Investments. Logistics. Future.” – this was the title of the second yet  conference dedicated to development perspectives for logistics and warehousing, which was held in Gliwice on the 20th of...

The fourth Edition of ”Prospects in Poland” Investment Seminars Have Started

This year’s cycle was started by "Proactive in business! First Forum of Theoretical and Practical Resources for the Development of Companies in Lower Silesia” seminar, that was held on the 26th of February in Radisson Blu hotel in Wrocław. Th...

Gliwice As A Logistics Hub In Silesia

11th February, 2013 - Gliwice GLIWICE CONSEQUENT IN BECOMING LOGISTICS LEADER IN SILESIA “Gliwice as a logistics hub in Silesia” – this message should reach up to to the participants of “Investments. Logist...

German Hotline For Callers To Swear Away

A German contact centre is offering frustrated people a new swearing hotline to blow off steam by abusing an operator at the other end. The “Schimpf-los” (“swear away” in German language) service was created by two German entrepreneurs...

Katowice, Poland is the New Hub for Sustainable Business Development

What's behind the big buzz around Emerging Europe, and especially Poland – the only EU country which did not suffer from the financial meltdown? Has it really become the perfect BPO/ITO/KPO destination, comparable to these markets in China ...

UK pollution ‘outsourced overseas’

Carbonemissions from goods imported and consumed in the UK are 
rising more quickly than greenhouse gases are being cut domestically, 
British MPs warned. The Energy and Climate Change Committee warned that “outsourcing” of pollution t...

Bristol-Myers Squibb outsources network duties to BT

Does the above headline/news release about the pharma business, leads one to believe that some health related aspect is being sourced, or about a company utilizing support but not mainstream service solutions to contain costs? In any business cost...

Sitel Names Don Berryman President of the Americas

Sitel, a customer care outsourcing provider, announced in Jan, 2012 that Don Berryman has been named President of Sitel’s Americas region. Berryman joined Sitel in February of 2009 as the leader of Sitel’s Global Sales and Marketing organizati...

Consumers are demanding customer service on social media

Sitel, a customer care outsourcing provider, has announced the results of the Social Media Customer Service Report conducted by TNS. The study, which surveyed more than 1000 consumers in Great Britain between the ages of 16 and 64, found that soci...

UK Council benefits service privatised

SENIOR councillors in UK have agreed plans to outsource core council services and dozens of staff to a private firm. For more, CLICK HERE ...

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