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India

BPO Push In Indian Villages

The Indian government will set up BPO centres in small towns across the country to boost their economic development.

India’s Minister for Communications and Information Technology Ravi Shankar Prasad said he has directed officials to formulate guidelines regarding establishing BPO centres in regional areas including Gorakhpur, Ghazipur, Sagar and similar places in Bihar state, Odisha and West Bengal. He said tax exemptions would be provided under the new guidelines for BPOs and the process for opening them would be liberalised.

Calling for eight to 10 BPOs in the city of Patna, Prasad said proper power and connectivity would be needed for such projects. Bihar Chief Minister Jitan Ram Manjhi said the state government was ready to provide land for STPs at Bhagalpur and Darbhanga engineering colleges.

Meanwhile, the Indian state of Karnataka is drafting a new Rural BPO Policy in cooperation with stakeholders such as industry body Nasscom and rural BPO operators to foster growth in the regions.

“We will be presenting the Rural BPO Policy that we are preparing with inputs from all stakeholders to the Cabinet for approval very soon,” said Karnataka Directorate of IT & Biotechnology Tanusree Deb Barma. “The policy will help to revive rural BPOs.”

Barma said of the 36 Rural BPOs that were given incentives to start operations by the state, only five are functional today, because the rest were unable to sustain the cost of operations after the government incentives ran out.

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