Region

Asia Pacific

Governments & sourcing: Controversy or opportunity?

By Bobby Varanasi Let me start with the positive news: Way back in 2002, Thomas Healy, Managing Partner for Government Services with Accenture observed that outsourcing by governments is the fastest growing segment and i...

Software growth opportunities for APAC

The Asia-Pacific (excluding Japan) region will be one of the strongest growth opportunities for enterprise software vendors, according to Gartner. In its report, Forecast Analysis: Enterprise Software, Asia-Pacific, 2009-2014, 3Q10 Update...

Cradle Fund on hyperdrive

Cradle Fund Sdn Bhd, manager of  CIP 500, Malaysia’s pure technology commercialisation fund, is seeking applications to achieve its target to grant CIP 500 fund to 30 companies by year-end. Cradle Fund said recently six companies were i...

The rise of Iskandar Malaysia

Outsourcing magazine’s Simon Vella shares a conversation with Ismail Ibrahim, the Chief Executive of Iskandar Regional Development Authority (IRDA). IRDA is the body responsible for the direction, policies and strategies in relation to...

MDV: The visionary financier

Since its foundation eight years ago, Malaysia Debt Venture (MDV) has proven time and time again that there is money to be made from lending to the ICT, biotechnology and other emerging technology sectors in Malaysia. While banks and other fi...

Under the watchful eyes of CyberSecurity Malaysia

By Simon Vella Cyber threat is a serious matter that has come to define the times in which we live in. Cyber security is no more an option – it is a primary requirement – as any lapse would provide major threat not only to...

MDeC to introduce product quality assessment framework

WHAT do MSC Malaysia-status companies and camels have in common? No, this is not a trick question. A popular misconception is that a camel’s hump contains water. It actually stores fat to convert into energy. As for MSC Malaysia-status companies...

Lower customer satisfaction with CC poses threat: Avaya

AVAYA, an enterprise communications systems company, revealed that the likelihood of businesses in Asia Pacific to lose customers who are dissatisfied with their contact centre interaction to the competition in 2010 is as high as 47%. Among di...

Fiji to outsource civil service functions

Outsourcing is to be increased in the Fijian Public Service as part of the Prime Minister’s Public Service reform agenda. Prime Minister, Commodore Frank Bainimarama said outsourcing some functions of the Public Servic...

Opportunities in Singapore public sector

IDC Government Insights projects that in FY10, the overall ICT spending in Singapore is expected to increase year-over-year (YoY). This forecast follows Infocomm Development Authority of Singapore’s (IDA) recent announcemen...

Malaysia aims to become software-testing hub

Malaysia aims to become a major player in the lucrative software testing market as it seeks to develop a sustainable ecosystem for software testing and certification services. At the launching of the Q-Lab recently, Malay...

Sunway E-Systems and NetSuite inks deal

Sunway Group’s subsidiary Sunway E-Systems has signed a contract with Net- Suite to distribute, resell, implement and support the US-based company’s cloud computing business management suites in Malaysia. The partnership also gave Sun...

Slasscom out to boost BPO industry

The Sri Lanka Association of Software and Service Companies (SLASSCOM) has partnered with the Association of Accounting Technicians of Sri Lanka (AAT) to jointly drive capacity building in accounting and finance to cater to t...

KRU and Crest take the Ribbit way

Malaysia’s KRU Studios recently announced its collaboration with India’s Crest Animation Studios (Crest) on the co-production of its 3D animated feature film entitled Ribbit. Ribbit – with a production budget estimated at US$25 mill...

Infosys shuts down Thai office

Infosys Technologies, one India’s biggest software services exporter, has closed down a small outsourcing facility in Bangkok, one of the three it had bought from Royal Philips Electronics. In July 2007, the BPO arm of ...

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