Features

Malaysia Takes a Bite at Global DC Market

Malaysia aspires to grow the data centre market to RM2 billion by 2020 from RM800 million in 2014 as the demand for data outsourcing grows exponentially globally. Already an international location for major enterprises, Malaysia is well positi...

Unleashing The Power

April 20 – 24, 2015, Kuala Lumpur Malaysia is a country well on its trajectory towards recognising and harnessing the power of big data Analytics. During the 26th Implementation Council Meeting (ICM) in 2014, a decision was ...

IT Sourcing is Not Just An IT Issue

By Deepak Bharathan As an organisational leader you have probably had the opportunity to be involved in a technology sourcing exercise at some point. See how much of the following process seems familiar: “IT leadership c...

Third Party Oversight!

By Christine Ferrusi Ross & Atul Vashistha The rise in the use of global sourcing and global business services has been dramatic, exponentially increasing the potential benefits both for the businesses using those services...

MDeC Drives Government Open Data

Malaysia’s Multimedia Development Corporation (MDeC) will kickstart two initiatives to drive open data among government ministries and agencies. One of the initiatives is a strategic partnership with Open Data Institute (ODI), an independent...

Where Do We Really Stand on Data Centre Information Management?

By Jerry E Durant The term and the notion of a so-called data centre grew from the early days of electronic data processing (EDP) where a company or entity would have a single point of servicing. Often it had to be centralised...

Global Sourcing & Tryst with Growth

Case for Three Parallels By Bobby Varanasi Two models have become the most popular outsourcing models prevalent globally today – shared services, and third-party provisioning, alongside a range of other models across the...

Welcome the Global Business Services (GBS) Forum 2015

Event series promises to showcase latest trending topics in the sourcing world Over a two decade period, the sourcing industry has moved from simple fix-its to comprehensive value models, globalising along the way and bringing together varieg...

Big Data ‘Centre of Gravity’ Moving to Cloud

As practitioners of big data analytics seek to bring computing power closer to the data rather than the other way around, the cloud is emerging as the preferred platform for increasingly sophisticated data crunching by more industries adopting big...

Finding And Keeping The Best

By Mark Atterby Regardless of the location, most BPO providers face significant challenges in finding and keeping quality staff. Maybe not much of a concern when BPO was purely about labour arbitrage – you can bring people i...

A Conversationwith Sudhir Agarwal

Outsourcing Magazine speaks to Aegis Limited’s CEO (Far East) & President (Global Strategy) in Kuala Lumpur on his company’s growing presence in the region Can you share a brief history of Aegis with us?

5th Score+ Acceleration Event

Spurring strategic growth through corridors and service transformation By Jamilah Lim The 5th instalment of the Score+ Acceleration Event continued on a positive trajectory as our speakers presented on shi...

It’s About The Talent!

Business Process Outsourcing and Continuous Improvement By Martin Conboy These days, Business Process Outsourcing (BPO) is no longer about reducing costs through labour arbitrage, but adding value through ...

Cloud, Data Analytics Top Regional Priorities

Cloud computing and data analytics have become the top two priorities for regional CIOs, according to new research by Hitachi Data Systems (HDS). Meanwhile, IT software, the top priority for the past twelve months, has now dropped down to fourth p...

Call To Conscience: Impact Sourcing

By Pumela Salela We need to be reminded that the Business of business is the creation of value economically, socially, technologically, environmentally, and politically. Economically, business aims to create profits. It ai...

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